Frequently Asked Questions

Get answers to common questions about Custom Color (2 Hour).

This appointment is scheduled for two hours. Time includes consultation, custom color formulation, application, and a basic finish. Complexities like heavy lightening, additional services, or extensive corrections may require more time or a follow-up visit.

Yes. Our stylists evaluate existing color and condition to determine the best approach. We blend new tones with your base, and may recommend a pre-treatment, gentle lift, or color correction plan if multiple sessions are needed.

Arrive with clean, dry hair free of heavy styling products. Bring inspiration photos and a list of current products. Avoid chemical services within two weeks; consult us if you've recently colored hair elsewhere.

Longevity depends on your hair porosity, care routine, and sun exposure. Typically results last 6–10 weeks before noticeable fading. We recommend sulfate-free products, cool washes, and periodic glossing or refresh appointments to maintain tone and vibrancy.

Yes, depending on hair length, density, and starting color. Within the two-hour window we can perform strategic highlight or lowlight placement for blended dimension, though extensive foil work or full balayage may require extra time or a separate appointment.

Use color-safe, sulfate-free shampoos and conditioners, limit hot tools, and protect hair from UV. Schedule touch-ups or gloss treatments as advised. We provide a personalized homecare routine and product recommendations to extend vibrancy and protect hair health.